Maintenance and Support

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Logistics, Parts and Inventory

As a truly independent service provider, we are able to obtain and supply parts to support the maintenance of almost any make and model of ATM.

Our team sources parts from our network of local and international suppliers, including original manufacturers such as Hyosung, Wincor Nixdorf, NCR and Diebold.

In order to efficiently manage and distribute parts, we maintain a three-tiered Parts Inventory Management system. The three tiers are:

  • Our national warehouse based at our ITS HQ in Sydney
  • Our state-based warehouses located in each capital city
  • Local ‘boot stock’ available from technician vehicles and agent premises

We are the Wincor Nixdorf certified Service Agent in Australia and New Zealand.

This relationship gives us direct access to Wincor Nixdorf solutions, product road maps, training, spare parts and feedback channels for testing and quality assurance programs.

Contact us for more info